Airbnb Ratings: Do Five Stars Tell the Whole Story?

Ratings for Airbnb properties are as important to travelers as they are to property owners. WSJ travel reporter Allison Pohle tells J.R. Whalen how some guests feel pressured to give five stars, and why a perfect rating might not fully convey a guest’s experience.

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Ratings for Airbnb properties are as important to travelers as they are to property owners. WSJ travel reporter Allison Pohle tells J.R. Whalen how some guests feel pressured to give five stars, and why a perfect rating might not fully convey a guest’s experience.

Learn more about your ad choices. Visit megaphone.fm/adchoices