Impact on Hotel Revenue, Profit and Reputation of Ineffective Maintenance

Welcome to another of our coffee time chats. Today we are joined by:

🔹 Marc Fleischer from Strategic Solution Partners, one of our Expert Partners

In today’s discussion we look at the impact of ineffective maintenance prevention on hotel costs, guest satisfaction, future revenue and, ultimately, hotel profit.

We explore attitudes amongst hotel GMs around preventative maintenance and the balancing act post Covid.

Using a number of anecdotal stories and experiences we extrapolate the potential impact on hotels costs, refunds and reputation damage.

Finally, we consider two simple tasks that can be implemented right now to reduce future risks.

Hope you enjoy the discussion👍

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