RNIB Customer Involvement Advisory Group Update

The RNIB's Customer Advisory Group (CIAG) is a group made up of blind and partially sighted people from around the UK to help form the work that the RNIB is doing around inclusion for blind and partially sighted people.  

RNIB Connect Radio's Toby Davey caught up with David Aldwinckle, RNIB Head of Innovation and Customer Voice and visually impaired CIAG group member Tony from Northern Island to find out more about the work of the group and their first face to face meeting in London since beginning Covid-19 lockdowns and restrictions.

David talked about the set up of the CIAG group and what the group have been discussing and focusing on over the last couple of meetings. Tony who is visually impaired and lives in Northern Ireland outlined to Toby why he wanted to become a member of the CIAG group, why it is so important for other visually impaired people to join groups like the CIAG group and have their chance to input on the work that the RNIB is doing to make a more inclusive society. Tony says that the RNIB does listen to what group members say and the feedback is really helping to make changes. 

Tony also reflected on how good it was to be able to make it to the recent CIAG group meeting in London to have the chance to meet people face to face since all the online and virtual meetings that have taken place during all the Covid lockdowns and restrictions.

David ended by highlighting the topics that are being discussed at the next couple of CIAG meetings. 

Do check out the RNIB Connect Voices opportunities on Facebook or visit the RNIB website and search for customer involvement for more about ways to get involved - 

(Image shows RNIB logo. 'RNIB' written in black capital letters over a white background and underlined with a bold pink line, with the words 'See differently' underneath)