Facebook’s Free Internet Programs Charged Users Millions of Dollars

To grow its user base in developing countries, Facebook offered free internet access. But internal company documents show users were charged fees by cellular providers that collectively added up to millions of dollars a month. WSJ reporter Justin Scheck joins host Zoe Thomas to discuss how users ended up being charged and what it says about the challenges of growing in poorer countries.
Learn more about your ad choices. Visit megaphone.fm/adchoices

To grow its user base in developing countries, Facebook offered free internet access. But internal company documents show users were charged fees by cellular providers that collectively added up to millions of dollars a month. WSJ reporter Justin Scheck joins host Zoe Thomas to discuss how users ended up being charged and what it says about the challenges of growing in poorer countries.

Learn more about your ad choices. Visit megaphone.fm/adchoices