How the alphabet won our hearts

If you’re under the impression that encyclopedias and dictionaries in the West were always organized from A to Z, think again. We have chosen to classify knowledge in many ways, each reflecting the values of the age. Patrick Cox speaks with Judith Flanders, author of A Place for Everything: The Curious History of Alphabetical Order about the centuries-long resistance to alphabetization, and why A to Z may now be here to stay.