LISTEN ¦ Anger after reindeer used to pull Santa and sleigh in County Down

Ards Shopping Centre said: "Santa’s arrival is an important event for the shopping centre and many families, it is a traditional event that brings a lot of fun and joy to the community. Whilst we are confident that the event was well-managed and the animal was unharmed and well looked after, on reflection, we acknowledge that people have different views on these events and it was never our intention to cause offence. We think it is important to listen to our customers and we will take into account and carefully consider all the comments when planning future events."