Tips for a Harmonious Workplace with Catherine Gillespie

Episode 106,   Mar 22, 2018, 05:43 AM

In this episode, I’m joined by workplace conflict resolution expert Catherine Gillespie to share her advice around navigating and resolving conflict and cultivating a harmonious and professional workplace.

As practice owners, managing our team is a big part of our responsibilities. However, as is the nature of managing people, conflicts are bound to arise.

Catherine Gillespie brings a wealth of skill to her clients. With particular expertise in teaching communication and workplace conflict resolution skills, Catherine has made a marked difference to the organisations she has worked with. She empowers teams and managers to adopt constructive styles that support harmony, productivity and progress in the workplace. Catherine has a particular interest in Challenging Behaviours and High Conflict Personalities & Situations within the workplace.

As a qualified and Nationally Accredited Advanced Mediator, Catherine is able to support parties to more fully understand their dispute and work towards agreements for future workplace behaviours and interactions.

Get your FREE Tool here: http://drjessegreen.com/catherine-gillespie/

In this episode, we discuss:

4:54 Why people are seemingly so self-entitled in the workplace

6:10 What makes a team a team

9:00 Cultivating a culture that focuses on supporting the business

10:59 How workplace conflicts arise

13:04 Maintaining professional yet friendly relationships in your practice

17:19 Tips for creating a harmonious team

20:23 The importance of communicating expectations clearly

25:38 Understanding types of conflict

29:34 Mediating conflict between two coworkers

36:13 What harmony looks like in the workplace