999 responder praised for calm
Jul 28, 2016, 05:11 PM
Control room operator Gemma Woodhouse has been praised for this 999 call from terrified young mother Siobhan Stephenson as fire raged in her home.
Control room operator Gemma Woodhouse has been praised for this 999 call from terrified young mother Siobhan Stephenson as fire raged in her home.
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