This is Money Show - Buy gold, Lloyds investing, Woolworths & shops that failed, why did PPI happen?

How did our banks end up in such as mess with PPI? When will the pain for shareholders end?

Lloyds has been hit with a £117m claims mishandling fine to prolong its PPI agony.

It didn't need to be so bad though, Simon Lambert and Ed Monk, of This is Money, join Share radio's Georgie Frost to explain how banks continued to push PPI for years after problems had been flagged.

They also discuss whether investing in gold with the Royal Mint's new service is worth it, why everyone need to get the protection of lasting power of attorney, and whether a new Royal Mail shares sale would turn up another money-making opportunity.

The team also tackle two important questions:

Which shop would you bring back to the high street? And was Woolworths actually any good?